DNS Foundation

Refund policy

Donation Refund Policy

DNS Foundation has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. DNS Foundation expects that all donors will exercise due care and diligence while making donations. DNS Foundation also recognizes that a donation may be made erroneously or donors may change their mind.  DNS Foundation will examine request for refund of donation and endeavor to make the refund.   DNS Foundation requires proper explanation and reason from the user along with all necessary documents and written request to initiate examination of refund if any.  Also, it will require further verification of the user and need documents of proof as well as for donation.

All request must be reached at our Registered Office address or to DNS Foundation website info@dnsfoundation.in with all documents and explanations as may be required within 3 days subject to issuance of Tax Exemption Receipt.  It must be noted that it Tax Exemption receipt has been issued, Refund can not be made in any case.

DNS Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate or provisional receipt for tax exemption has been issued.

Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment etc., Transaction Reference No, PAN No., Name, Mobile No, Email Address and correspondence address should reach DNS Foundation  office within 3 (Three) days from the date on which you made the donation i.e.:

  • The date on which you Made the donation online, electronically or through other means, OR
  • The date on which you Handed over the cheque / demand draft to CARE India or someone authorised by CARE India for this purpose, OR
  • The date on which you Despatched the cheque / demand draft to CARE India by other means.

The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.

DNS Foundation has full rights to change/alter policies any time the privacy policy to protect interest of Donar and Company.